SERVICE INFORMATION
Booking Terms
Last updated: October 8, 2026
MindHarbor Dementia is currently accepting enquiries only. The website does not yet provide online booking or payment.
1. An enquiry is not a booking
Sending the contact form or an email does not create a booking, purchase, or service agreement. We will first discuss what support you are looking for and whether MindHarbor is a suitable fit.
2. Written information before you agree
Before any paid service begins, you will receive written information about the selected service, what is included, the fee, payment timing, scheduled conversations, and the applicable cancellation or rescheduling terms. A service is booked only after both sides have expressly agreed to those details.
3. Scope of the service
MindHarbor provides practical caregiver education, organization, and coaching for families. The service does not diagnose or treat medical conditions and does not replace a physician, pharmacist, attorney, financial adviser, emergency service, or other licensed professional.
4. Emergencies and sensitive information
MindHarbor is not an emergency or crisis service. For an immediate emergency, contact the appropriate local emergency service. Please do not submit sensitive medical information through the website contact form.
5. Company contact
MindHarbor Dementia LLC4030 Wake Forest Road, STE 349
Raleigh, NC 27609, United States
Email: contact@mindharbordementia.com
Phone: +1 980-470-4471
This is our mailing address, not an appointment or walk-in location.